Retrieve the RepairDesk API key
Sign in to RepairDesk as an authorized owner or manager. Follow RepairDesk’s current API instructions to locate and copy the shop API key.
All ShopBrain answers
Setup
How do I connect RepairDesk to ShopBrain?
By PB DigitalReviewed July 26, 2026
Step by step
How the operating logic works.
Open the ShopBrain connector
In ShopBrain, open Connectors, choose RepairDesk, and confirm that you are connecting the intended shop and workspace.
Test and protect the connection
Enter the API key, choose how far back the initial sync should begin, and select Test, store & connect. The server tests the credential before protecting it for future syncs.
Review the first synchronization
Watch the connector status and data-quality areas while supported tickets, invoices, inventory, devices, customers, and purchasing records are retrieved. Resolve any failed-sync alert before relying on the analysis.
Illustrative example
Starting with recent operating history
A shop chooses an initial sync date 90 days in the past, tests its authorized API key, and connects successfully. ShopBrain retrieves the supported RepairDesk history and shows any incomplete records for review before generating trusted findings. This is an illustrative setup example.
Where ShopBrain fits
Evidence first. Human decision last.
ShopBrain manages the read-only synchronization, stores the credential in protected server-side infrastructure, reports sync health, and turns supported RepairDesk records into normalized evidence. It does not expose the stored key to browser code or write findings back to RepairDesk.
Important limits
What this answer does not assume.
RepairDesk controls where API credentials are available and which records its current API exposes.
Only an authorized shop administrator should create, share, rotate, or revoke the API key.
Available history and analysis depend on the selected start date, account permissions, and source-data completeness.
Official references
Verify the source-system details.
RepairDesk guide path
Keep the RepairDesk question connected to the evidence.
Move from setup and read-only access to the margin, cost, vendor, repair-quality, and location questions ShopBrain can help a tech repair shop investigate.
Keep exploring
Related ShopBrain guides
Turn repair-shop evidence into a clearer next decision.
Start with every feature, every location, and unlimited usage. Connect real operating evidence and decide for yourself during a 30-day Full Access trial.
Cancel before the trial ends to avoid the first charge.